Frequently asked questions
For inquiries about your account or problems with registration, please email [email protected]
I’m having login issues with my Team WTF1 account. What do I do?
If you just created an account for Team WTF1, the payment can sometimes take up to 48 hours to complete in full. If you still have problems, please contact us at [email protected] and we will help you.
What payment methods do you accept for Team WTF1 subscriptions?
We currently allow payments by credit or debit card and by Apple Pay. We are working hard behind the scenes to add more payment options, so be sure to check back soon for development.
If your preferred payment method is not supported right now, we’m really sorry, but do not forget that we’re not taking any content away from our usual schedule so that none of our existing content is affected.
Do I have to be based in the UK to join Team WTF1?
You can definitely sign up for Team WTF1 as an international fan. However, our events are mainly UK based at the moment due to travel restrictions.
As an international member of Team WTF1, there will still be plenty of virtual things that you can be a part of, like exclusive access to podcasts, virtual game sessions and other perks like discounts for our merch! We will try to vary the times of these virtual events as much as possible so that people based in different time zones can all get involved.